Stay informed with the news and press releases about Rendezvous Hospitality Group (RHG) and our portfolio of hotels across Asia Pacific.
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Rendezvous Hospitality Group Wins Tripadvisor Awards
June 2012
Five hotels in the Rendezvous Hospitality Group (RHG) have been awarded a 2012 TripAdvisor Certificate of Excellence.
The hotels to receive this seal of approval from travellers are:
- Rendezvous Grand Hotel Auckland
- Rendezvous Grand Hotel Singapore
- Rendezvous Hotel Adelaide
- Rendezvous Hotel Brisbane Anzac Square
- Rendezvous Stafford Hotel Sydney
These hotels received the Tripadvisor® Certificate of Excellence award under the ‘Highly Rated Hotel’ category, as reviewed by travellers on the world’s largest travel site.
The accolade, which honours hospitality excellence, is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor, and it is extended to qualifying businesses worldwide.
“We are particularly delighted that these hotels within the RHG group have received this honour, as only 10% of accommodations listed on TripAdvisor receive this prestigious award,” said Eric Teng, CEO of RHG. “These accolades support the pride that we take in delivering high service standards to our customers and the determination of our Group to be the hotels of choice for the discerning traveller for business or leisure. This has translated into positive traveller reviews on TripAdvisor.”
RHG has a portfolio of 13 hotels in 10 locations across the Asia Pacific region. In 2012, the entire hotel portfolio will be rebranded from Rendezvous Hotels and The Marque Hotels to Rendezvous Grand Hotels, Rendezvous Hotels and Rendezvous Studio Hotels as part of a rebranding and refurbishment program.
To qualify for the Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travellers on TripAdvisor. Additional criteria include the volume of reviews received within the last 12 months.
Congratulating RHG, Christine Petersen, President of TripAdvisor for Business said:
“TripAdvisor is pleased to honor exceptional businesses for consistent excellence, as reviewed by travellers on the site.”
New GDS Chain Code Unveiled for Rendezvous Hospitality Group
June 2012
The Rendezvous Hospitality Group (RHG) has announced the introduction of a new GDS Chain Code which will streamline booking of the Rendezvous and The Marque hotels.
Implementation of the new RP code, the key to booking the Rendezvous Portfolio of hotels will occur in two phases, with it coming into full effect later this month.
On 20 June 2012, the existing WV code will change to RP for Rendezvous Hotels in Melbourne, Singapore and Shanghai.
From 28 June 2012, the existing EC code will change to RP for Rendezvous Hotels in Port Douglas, Brisbane, Sydney, Adelaide, Perth, Auckland, Christchurch and The Marque Hotels in Brisbane, Sydney and Perth.
This new GDS Chain Code is another stage of the major rebranding and refurbishment changes announced by RHG last October. During 2012, Rendezvous Hotels and The Marque Hotels will be rebranded as Rendezvous Grand Hotels, Rendezvous Hotels and Rendezvous Studio Hotels.
RHG has a portfolio of 13 hotels in 10 locations across the Asia Pacific region offering discerning travellers for business or leisure superior value accommodation with a unique hospitality experience.
More information on the GDS Chain Code change can be found at www.rendezvoushotels.com/gdschaincode
Rendezvous Hospitality Group Launches Marketing Campaign and Unveils New Website
Rendezvous Hospitality Group (RHG) has launched a new marketing campaign and website as part of the next stage of its rebranding initiative, which was announced late last year.
The rebranding initiative unites Rendezvous Hotels and The Marque Hotels into one Rendezvous brand. During 2012 the portfolio of hotels are being rebranded as Rendezvous Grand Hotels, Rendezvous Hotels and Rendezvous Studio Hotels.
The first new marketing campaign to be launched by RHG in a number of years, debuts this month and utilises print and online media to target trade and business and leisure travellers. The campaign focuses on the blend of business and leisure travel with the messages “Stay On Top Of Your Game” and “Take The Chore Out Of Business Travel”.
The campaign supports the refreshed brand proposition – Rendezvous hotels offer discerning travellers for business and leisure, superior value accommodation with a unique hospitality experience.
Consistent new visual brand identities are also being introduced across the portfolio of hotels with refinements to brand logos, guest touch points and marketing material.
RHG has also introduced a new-look website www.rendezvoushotels.com with a user-friendly interface to clearly introduce the new brands.
Eric Teng, CEO said: “These activities further cement our commitment to becoming a hotel group of choice for discerning travellers for business and leisure. We are dedicated to strengthening our name and position in the marketplace.”
To celebrate the official launch of the website all bookings made via the site from 4th June to 4th August 2012 with stays until 31st August 2012 are entitled to receive a number of bonus offers to their booking including a complimentary room upgrade, a welcome drink upon arrival and a late check-out. In addition all completed stays can enter a draw to win one of 125 $100 GiftMore cards for use at any Rendezvous hotel*.
With a collection of contemporary and heritage style hotels, from mid to upscale properties RHG is focused on growing in key destinations throughout the Asia Pacific region.
*Terms and conditions apply and more information can be found at www.rendezvoushotels.com/onerendezvous
The Marque Hotel Brisbane and Rendezvous Hotel Brisbane Unveil Plans for Brand New Names
April 23, 2012
Rendezvous Hotel Group has revealed future re-branding plans which will see The Marque Hotel Brisbane renamed as Rendezvous Studio Hotel Brisbane on George, and Rendezvous Hotel Brisbane become Rendezvous Hotel Brisbane Anzac Square.
The name change coincides with a brand-rejuvenation program which is currently being undertaken to revitalise the Rendezvous Hospitality Group. All Hotels in the Group will consolidate under a One Rendezvous brand, with Rendezvous Grand Hotels, Rendezvous Hotels and Rendezvous Studio Hotels emerging.
The Company’s investment in the re-branding program, including renovations in some Hotels in the Group, will establish RHG as the business and leisure travellers’ hotels of choice in the Asia-Pacific region and boost the Group’s growth potential by way of development and strategic alliances.
Justin Philip, Area General Manager of Rendezvous Hotel Brisbane and The Marque Hotel Brisbane says, “We are incredibly excited about the rebranding of our Brisbane hotels. This will enable a smoother cross promotion between the two properties and ensure strengthening of the Rendezvous brand in the Brisbane marketplace”.
The Rendezvous brand began in Singapore in 1997 and its parent company, the Straits Trading Company has a history of tradition and strong Asian heritage which remains the source of inspiration to the organisation today.
Major Re-branding Announced Under Multi-Million Dollar Initiative
October 19, 2011
The Rendezvous Hospitality Group (RHG) today announced a multi-million dollar initiative and rebranding which will revitalise the RHG hotel portfolio.
Under a new structure, Rendezvous Hotels and The Marque Hotels will evolve into one Rendezvous brand which will become synonymous with superior value accommodation offering discerning travellers for business and leisure a unique hospitality experience.
The introduction of different tiers within the Rendezvous brand will allow the group to target three distinct segments:
• Rendezvous Grand Hotels
• Rendezvous Hotels
• Rendezvous Studio Hotels
The first Hotel in the group to be renamed and relaunched under this new model will be Rendezvous Grand Hotel Singapore in December, 2011. The Hotel and adjoining retail podium Rendezvous Gallery are completing a S$25m upgrade program by the end of this year.
Rendezvous Hotel Auckland, Rendezvous Hotel Melbourne, Rendezvous Hotel Perth and The Marque Hotel Perth are currently undergoing refurbishment.
As part of re-branding exercise, The Marque Sydney and The Marque Brisbane will be renamed Rendezvous Studio Sydney Central and Rendezvous Studio Brisbane on George respectively.
CEO, Eric Teng said this realignment and investment in refurbishment will boost the Group’s growth potential by way of development and strategic alliances.
“We have exciting plans to improve our product and we intend to build on our strengths as a provider of superior, value accommodation for business people travelling for work and/or leisure who want a unique hospitality experience.”
Mr Teng said this collection of contemporary and heritage style hotels under the one Rendezvous brand signals a long-term commitment and intention for growth in key destinations throughout the Asia Pacific region.
The Rendezvous brand began in Singapore in 1997 and its parent company, the Straits Trading Company has a history of tradition and strong Asian heritage which remains the source of inspiration to the organisation today.
Rendezvous Hotel Melbourne Announces Restoration and Grand New Name
The historic Rendezvous Hotel Melbourne is well underway in the planning stages of a significant restoration and refurbishment program as part of a multi-million dollar re-branding initiative announced by Rendezvous Hospitality Group (RHG) earlier this month.
Upon completion, Rendezvous Hotel Melbourne will be renamed Rendezvous Grand Hotel Melbourne, offering superior accommodation for upscale, discerning travellers.
The restoration and refurbishment of Rendezvous Hotel Melbourne has been four years in development, with careful research, meticulous study and sensitive consideration undertaken to incorporate and preserve the unique charm, heritage and features of this much-loved, iconic building.
The refurbishment will rejuvenate the historic 1900’s building and include a range of modern facilities for discerning travellers for both business and leisure. Yet the restoration and redevelopment will preserve the historic charm, intricate heritage detailing and interiors that showcase the quintessential personality of this historic Hotel that has a special place in the city of Melbourne.
Mr Alexander Billing, Rendezvous Hotel Melbourne General Manager said the refurbishment of Rendezvous Hotel Melbourne will restore the Hotel to its original glory, without loss of character or its boutique ambience.
“The design aspect will not only highlight the iconic heritage of the building, but improve the overall level of guest comfort, satisfaction and experience in a superb established location,” Mr Billing said.
“The Hotel will remain open during the entire process and we expect there will be minimal disturbance or inconvenience to our guests.”
The refurbishment will provide Rendezvous Hotel Melbourne with the opportunity to distinguish itself through design, image, technology, amenities and brand identity and position the Hotel as one of Melbourne’s outstanding dining and premier accommodation experiences.
The extensive upgrade program incorporates the accommodation rooms and suites, food and beverage facilities and conference and meeting facilities.
Earlier this month, RHG announced a multi-million dollar rebranding initiative uniting Rendezvous Hotels and Marque Hotels into one Rendezvous brand.
The completion of the refurbishment of Rendezvous Hotel Melbourne will be mid 2012, a significant year when part of the original building will celebrate its 100th anniversary.
